Enable Third-Party Cookies for Proper Airstory Function
Cookies are pieces of data stored by your web browser that websites & applications like Airstory rely on to quickly remember and retrieve information, such as your user session; this streamlines your web clipping experience.
If you're finding the browser extension won't load, it's likely that your browser is blocking the reading/writing of third-party cookies.
Third-party cookies must either be enabled, or exceptions made for the following:
- www.filestack.io
- app.airstory.co
NB: If you already have third-party cookies enabled, try disabling your browser extensions 1-by-1 to see if another extension is causing a conflict with the Airstory web clipper. Any 'Ad Blocker' extension will likely prevent Airstory from injecting HTML into the page, which will produce the frustrating, persistent spinner.
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Google Chrome
Open your cookie security settings
- Here's a shortcut: chrome://settings/content/cookies
- Or manually: Settings => Advanced => Content Settings => Cookies
You can either completely switch off the block for third-party cookies,
OR add an "Allow" condition forapp.airstory.co
Mozilla Firefox
Open your Privacy / History settings:
- Here's a shortcut: about:preferences#privacy
- Or manually: Preferences => Privacy
You can either change Accept third-party cookies to "Always",
OR click the [ Exceptions ] button and create an "Allow" exceptions for app.airstory.c
Remember to click [ Save Changes ] when you're done!
Safari
- Preferences
- Select the Privacy option
- Under Block Cookies select "Always allow" or "Allow from websites I visit"